Shipping Policy

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully before placing an order.

Order Processing

• Orders are processed within 1–3 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, sales, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Domestic Orders: 3–7 business days.
• International Orders: 7–15 business days.

Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

If your store offers promotional free shipping, the offer will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available). Tracking information may take up to 24–48 hours to become active.

International Shipping

We ship to selected international destinations.

Please note:

• Customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.
• Customs clearance may occasionally delay delivery beyond the estimated timeframe.

Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Lost, Delayed, or Damaged Packages

While we work with trusted shipping partners, delays can occasionally occur due to circumstances beyond our control.

If your order:

• Has not arrived within the expected timeframe,
• Appears lost,
• Arrives damaged,

Please contact our customer support team with your order number, and we will work with the shipping carrier to resolve the issue as quickly as possible.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location. You will receive tracking information for each shipment when applicable.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may be unable to make changes or cancel it.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact us through our Contact Us page or customer support email. Our team is always happy to assist you.